Safety Recall

What is a recall campaign?

Campaigns are part of Citroen’s ongoing commitment to the quality and standard of their vehicles, occasionally via ongoing observation and reporting the factory will find components that are not performing to expectation. Once identified a campaign is launched to carry out preventative measures.

Is my vehicle affected?

Not all vehicles in a model range will be affected, If your vehicle is affected you will be sent notification informing you of an outstanding campaign and requesting that you contact your local dealer or service agent.

Notification for campaigns will be sent to known addresses, however if you are concerned your vehicle may fall into one of the above campaigns please contact your local dealer or service agent for verification.

Current Safety Campaigns:

Campaign Codes: MLY

Vehicles affected New C3-DS3 (36 vehicles in total).

Replacement of the battery earth cable to ensure long term conformity.

If your vehicle is affected by this campaign you will receive a letter from Citroen NZ, if you are unsure please feel free to talk to your local dealer for confirmation of inclusion in this campaign.

Campaign Codes: MJK

C5 X7 (19 vehicles in total)
Replacement of the driver side wiper motor as a preventative measure to ensure long term conformity of the linkage.

If your vehicle is affected by this campaign you will receive a letter from Citroen NZ, if you are unsure please feel free to talk to your local dealer for confirmation of inclusion in this campaign.

Campaign Codes: MLK/MLL 

C5 X7 3.0HDI (22 vehicles in total).
Download of a new software to the engine ECU as a preventative measure to ensure correct engine operation under heavy braking.

If your vehicle is affected by this campaign you will receive a letter from Citroen NZ, if you are unsure please feel free to talk to your local dealer for confirmation of inclusion in this campaign.

Campaign Codes: MHU

C4 3 door Coupe (14 vehicles in total).
Replacement of the rear tailgate wiring loom to ensure long term conformity of the rear screen electrical wiring.

If your vehicle is affected by this campaign you will receive a letter from Citroen NZ, if you are unsure please feel free to talk to your local dealer for confirmation of inclusion in this campaign.

If your vehicle is subject to a campaign but you have not received notification it may be that we have an incorrect address, please contact us via phone or email to ensure correction of the information.

The purpose of this page is to assist in the notification of Safety Campaigns on Citroën vehicles as determined by the distributor, the Motor Industry Association incorporated (MIA) and Land Transport New Zealand (LTNZ).